LENOATE Assist
online · replies instantly
Rohan M.
Hi! I saw your ad — do you have 2BHK apartments in Whitefield?
10:02Hi Rohan! 👋 Yes — 12 ready-to-move 2BHK homes in Whitefield. How would you like to proceed?
10:02Book Site Visit
10:03Great choice! When would you like to visit?
10:03This Saturday
10:03Site Visit Booking
Sat, Jul 19 · 11:00 AM
Whitefield — Sales Gallery
Site visit confirmed ✓
Perfect. Also — can you share the price list?
10:04Of course! Here's our latest price list 📄
Whitefield_2BHK_Pricing.pdf
PDF · 1.2 MB
Priya (Sales) joined the conversation
Priya · Sales
Hi Rohan, Priya here! I'll be hosting your visit on Saturday — sending the location pin below 📍
Whitefield Sales Gallery
ITPL Main Rd, Bengaluru
Lead auto-created in CRM
Rohan M. · 2BHK Whitefield · Hot
Agent assigned
Priya S. · routed by skill & availability
Follow-up scheduled
Sat 10:30 AM reminder to sales team
CSAT survey queued
Auto-sent after the conversation ends
Step 1 / 8
A customer messages you
Click-to-WhatsApp ad → straight into your shared inbox.
Step 2 / 8
LENOATE replies instantly
The chatbot qualifies the enquiry 24/7 — no agent needed.
Step 3 / 8
Guided buttons, zero typing
Interactive messages keep customers on rails.
Step 4 / 8
The bot narrows it down
Multi-step qualification, still fully automated.
Step 5 / 8
Flows complete the booking
WhatsApp Flows capture structured data inside the chat.
Step 6 / 8
Documents on demand
Price lists, brochures, and catalogs — sent instantly.
Step 7 / 8
Human handoff, when it matters
Smart routing assigns the right agent with full context.
Step 8 / 8
Lead lands in your CRM
Auto-created, scored, and scheduled for follow-up.
One Conversation. Fully Automated.
Scroll to watch LENOATE handle a real customer enquiry — end to end, without a human touching it.
ScrollEverything Inside WhatsApp
Every capability is production-grade and included by design — no bolt-ons, no compromises.
WhatsApp Business API
Official Meta-approved API integration for scalable, reliable business messaging with full compliance and enterprise SLAs.
Shared Team Inbox
One unified inbox for your entire team. Assign conversations, collaborate in real-time, and ensure no customer query goes unanswered.
Chatbots & Auto-Reply
Build intelligent chatbots and auto-reply workflows that handle FAQs, qualify leads, and route conversations — 24/7 without human effort.
Broadcast Campaigns
Send targeted broadcast messages at scale. Run campaigns for promotions, updates, and re-engagement with audience segmentation.
WhatsApp Flows / Meta Flows
Build guided customer journeys within WhatsApp using structured flows for bookings, surveys, onboarding, and data collection.
WhatsApp Catalog & Commerce
Showcase your products and services directly inside WhatsApp. Let customers browse, add to cart, and place orders without leaving the chat.
Click-to-WhatsApp Ads
Turn Meta ad spend into direct WhatsApp conversations. Capture leads from Facebook and Instagram ads straight into your inbox.
Template Management
Create, submit, and track WhatsApp message templates. Monitor approval status and manage your template library from one dashboard.
Smart Routing & Assignment
Automatically route incoming conversations to the right team or agent based on rules, skills, availability, or customer attributes.
Multi-Agent Live Chat
Enable multiple agents to handle live customer conversations simultaneously with smart routing and workload distribution.
Interactive Messages & Templates
Use buttons, lists, and rich interactive message templates to create engaging, conversion-friendly customer experiences.
Canned Responses & Quick Replies
Pre-save frequently used replies so agents can respond instantly. Reduce response times and maintain consistent messaging across your team.
CSAT Surveys
Automatically trigger customer satisfaction surveys after conversations. Measure service quality and collect actionable feedback at scale.
Multilingual Chatbots
Deploy chatbots that understand and respond in multiple languages. Serve diverse customer bases without building separate bot flows.
Customer Profiles
Maintain detailed customer profiles with conversation history timelines, tags, custom fields, and segmentation for personalized engagement.
Analytics & Reports
Track message delivery, read rates, response times, agent performance, and campaign ROI with comprehensive analytics dashboards.
WhatsApp Plans
Simple monthly pricing for WhatsApp Business Platform. Start small, scale when ready.
Starter
For small teams starting with WhatsApp Business
- WhatsApp Business API
- 3 Agent seats
- Shared inbox
- Basic auto reply
- 1,000 conversations/month
- Template management
- Basic analytics
- Email support
Growth
For growing teams with advanced automation needs
- Everything in Starter
- 10 Agent seats
- Chatbot workflows
- Broadcast campaigns
- 5,000 conversations/month
- Interactive messages
- WhatsApp Flows
- Click-to-WhatsApp Ads
- Canned responses
- CSAT surveys
- Advanced analytics
- Priority support
Enterprise
For large-scale operations with custom requirements
- Everything in Growth
- Unlimited agents
- Custom integrations
- Unlimited conversations
- Meta Flows advanced
- Catalog & commerce
- Multilingual bots
- API access
- Custom SLA
- Dedicated account manager
- White-label options
- Phone + chat support
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